Poster of the Month, June 2017: Controlling anger in the workplace

ANGRY WORDS

Anger doesn't solve anything,
but can destroy everything

Take a deep breath and choose
your words carefully


June's Poster of the Month is about professional conduct when managing anger in the workplace.

A typical workplace employs a diverse range of people with different skills, attitudes and personalities. They may work well together, but that doesn't automatically make them socially compatible, so there could be personality clashes, unresolved tension and resentment bubbling under the surface, just waiting for a time to reveal itself. 

With this in mind, it's a good idea for employees to have an understanding of how to recognise and manage their anger.

Five ways to control anger in the workplace

1. Take a deep breath and calm down
Take the opportunity to stop and think before you speak. Walk away from the situation if you have to. This will prevent you from saying anything you might regret later. It will also help to protect your reputation and preserve your working relationships.

2. Think about possible solutions
Think about what is causing your anger and what needs to happen to make you stop feeling that way. It might be something very simple and easy to fix.

3. Express yourself
Anger is a perfectly natural emotion, but while you want to avoid an angry outburst, you also want to avoid bottling it up.Once you feel calm and rational you can talk about what is making you angry, without getting angry. Be assertive and non-confrontational in your approach. Avoid giving criticism or blame and try to focus on problems rather than people. 

4. Don't hold grudges
Holding a grudge can fill you with a sense of bitterness and injustice. Learn to let things go and move on.

5. Exercise regularly
Exercise is a great way to clear your mind and get rid of pent up stresses and frustrations.

Kodiak has many more workplace posters on the subject of
professional conduct.

To find out more, please give us a call on 01530 456 000.